TechGulf launches West Africa’s largest technical-support call centre in Accra - Graphic Online

A call centre is a centralized facility used by businesses to manage and streamline incoming and outgoing phone calls. It is expected to serve the needs of global businesses that promote diversity interests and is a critical component of many organisations. The call centre located in Accra Digital Centre has the capacity to take at least 2000 calls at once, making it the perfect tool for global businesses. It is equipped with modern technology and reliable infrastructure, making it a powerful tool for businesses that promote diversity.

The call centre offers a wide range of services and features such as automated call routing, which enables customers to quickly and easily connect to the right person or department. It also provides automated call answering and live operator services, allowing customers to get their queries answered quickly and efficiently. Additionally, the call centre offers a variety of customizable reporting and analytics, which allows businesses to track customer interactions and gain insight into their customer base. Furthermore, the call centre provides customer service representatives with the necessary training and support to help them provide the best possible customer experience.
The call centre has the capacity to handle a large number of calls, making it a great solution for businesses looking for a cost-effective way to manage their customers. Additionally, its scalability and flexibility make it an ideal solution for businesses that promote diversity interests. The call centre also offers a number of features such as IVR, which allows customers to interact with automated systems to quickly and easily access the information they need. Furthermore, its advanced analytics and reporting capabilities provide businesses with valuable insights into their customer base and interactions.

The call centre is a valuable tool for global businesses that promote diversity interests. It is equipped with modern technology and reliable infrastructure, offers a variety of customizable reporting and analytics, and provides customer service representatives with the necessary training and support. Its capacity to take at least 2000 calls at once, makes it the ideal solution for businesses looking for an effective and efficient way to manage their customers. The call centre located in Accra Digital Centre is a powerful tool for businesses that promote diversity interests and is expected to serve their needs.

Many local and foreign dignitaries, including the US ambassador to Ghana, Virginia E. Palmer, the deputy minister of communications and digitalisation, Ama Pomaa Boateng, the senior advisor to the vice president, Professor Kwaku Appiah-Adu, the chief executive officer (CEO) of TechGulf, Franklin Asare, the CEO of Omatech, McBen Asamoah, and the CEO of Accra Digital Centre, Kwadwo Baah, attended a ceremonyAto Afful, the managing director of Graphic Communications Group Limited, and Eugenia Osei Boatemaa Okyere from the Ghana Investment Promotion Centre were also in attendance (GIPC)."Excited that the initiative has begun", TechGulf's CEO said.