Overview
The technical support call center is a 24/7 operated call center that seeks to provide world-class customer support services to global technology companies.
A fully equipped 50-seater call center has been set up at Accra Digital Centre.
Business Readiness
Infrastructure
Hardware Fifty (50) technical support Call Center booths 40-seater capacity training room 4-seater capacity administrative office 4-seater meeting room 4-seater finance office I.T room Office space for the Head of the technical-support Call Center 50 laptops and headsets procured Software Customer Relationship Management (CRM) Software
Human Capital
The first set of 50 call center agents have been trained and are ready to operate the technical support call center You can add any feature you want or edit the ones that are already listed.